Amar preet
Amar preet
12:41 16 Sep 19
I would like to say thank you so much for all the help we have recieved from zahida and shazia, very happy with the service, i would definitely recommend meresbrook pollard solicitors, and will be using them again in future.read more
Kehinde Eboigbe
Kehinde Eboigbe
15:16 13 Aug 19
I want to say a BIG THANK YOU!! to Meresbrook Pollard Solicitors, for all their help, support, kindness, extremely excellent, professional and fantastic services in processing my successful visa application!! I am deeply and most grateful to Zahida and Shazia for accepting my complicated case and eventually resolving it, bringing relief to my Partner and I. Thank you both for your excellent advice, consistently updating me on my application progress with all relevant information. I highly recommend Meresbrook Pollard Solicitors to Everyone!!!read more
Ivo D
Ivo D
15:11 13 Aug 19
Extremely professional solicitors who know their field of practice. Thank you Zahida and Shazia for accepting our very difficult and complicated case. Thank you for your hard work and support in resolving the painful process we experienced with several solicitors before you... Solicitors I would recommend to anyone, anytime anywhere😊😊read more
Mr Younique
Mr Younique
18:56 01 Aug 19
I’m really happy with the service they gave me at Meresbrook Pollard Solicitors from Zahida and Shazia, thanks a lot! I did some research with other solicitors before to contact them and it seems that they really knew what they are doing. Good communication, professional and always kept me updated. My application was accepted in 3 months instead of 6 months. I recommend Meresbrook Pollard Solicitors.read more
M Amir
M Amir
10:03 29 Jul 19
Excellent service, I recommend Meresbrook Pollard Solicitors highly! The communication, knowledge and professionalism was brilliant from beginning to end. They have very precise, concise and focused approach to meet the target.They treated me with the up most respect best on the market.I highly reccomend the services to anyone. Thank you so much Meresbrook Pollard Solicitors.read more
shoaib habib
shoaib habib
10:08 15 May 19
The visa process was very daunting but Meresbrook Pollard Solicitors were excellent throughout. Zahida gave great advice and kept me informed on the process of the application. I would definitely recommend Meresbrook Pollard Solicitors and will be using them again in future.read more
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Every client matters at Meresbrook Pollard Solicitors, which is why we always put you first.

Our Mission

To provide accurate and helpful legal advice to UK residents and their families.

Meresbrook Pollard Complaints Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage  If you would like to make a formal complaint, then you can read our full complaints procedure here. [link to our process] Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

and

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

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Call: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9W

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